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Delivery Information

At Ardtaraig, we take great care to ensure your order arrives fresh, beautifully presented, and in perfect condition.

Our Delivery Service

All orders are dispatched using DPD's tracked courier network.

Our products are carefully packed in insulated packaging with specialist gel ice packs to maintain optimum temperatures throughout transit.

Typical delivery times are 24-48 hours from dispatch, although some remote locations may take longer.

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Dispatch Schedule

Orders placed before 2:00pm are often dispatched the same day.We currently dispatch orders:

  • Monday (for Tuesday/Wednesday delivery)
  • Tuesday (for Wednesday/Thursday delivery)
  • Wednesday (for Thursday/Friday delivery)
We do not normally dispatch or deliver at weekends.
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Preferred Delivery Dates

You can select a preferred delivery date when placing your order.

We will always do our best to achieve your requested date; however, delivery dates cannot be guaranteed and may occasionally be affected by circumstances beyond our control.

Delivery Notifications

Tracking information will be provided once your order has been dispatched.

To help ensure a successful delivery, please provide a mobile phone number where possible, as delivery updates may be sent directly by the courier.

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Delivery Instructions

If the recipient may not be available, please provide safe place instructions when placing your order.

Examples include:

  • Porch
  • Garage
  • Rear door
  • With a neighbour

Providing delivery instructions helps avoid delays and ensures your order can be received safely.

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Important Information

Most of our products are perishable and should be refrigerated upon arrival.

Payment is taken at the time of ordering due to the perishable nature of our products.

In the unlikely event that an item is unavailable, we reserve the right to substitute it with an item of equal or greater value.

We reserve the right to alter dispatch dates where circumstances beyond our control make this necessary.

Delivery Areas

We currently deliver throughout most of mainland UK.

Unfortunately, we are unable to deliver to:

  • Northern Ireland (BT postcodes)
  • Channel Islands

For deliveries to Shetland, Orkney, the Inner and Outer Hebrides, and other offshore islands, please contact us before ordering to discuss availability.

 

 

H&I postcodes we ship to:

AB31-AB38, AB41-AB56, FK17-FK21, KA27-KA28

IV1-IV39, KW1-KW14, PA21-PA33, PA35-PA40, PA80, PH15-PH30,

All Isle of Man Postcodes

All Isle of Wight Postcodes

 

Delivery Charges

Mainland UK

Fish products: £6.95 + VAT per delivery address (up to 20kg)

Hampers: £6.95 + VAT per hamper

Due to their size and weight, hampers are shipped individually.

Highlands & Islands

Fish products: £9.95 + VAT per delivery address (up to 20kg)

Hampers: £9.95 + VAT per hamper

Please note that deliveries to some Highland and Island postcodes may take longer than standard mainland delivery times.